Frequently Asked Questions






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or click here to ask a question.

What is included in the $899 New Computer Complete package?

My webmaster/tech has disappeared, what do I do now?

How do I get rid of Pop-ups?

I need some support with using my computer.

Why are your prices so low?

How long does it take to build a website?

Do I need a merchant account to sell online?

My computer has gotten really slow.

What is included in the $399 Website Complete package?

Can I / How much will it cost to get broadband at my location?

I suddenly can't get send or receive email.

I suddenly can't get on the internet.

What's a Firewall?

Can I split my internet connection?

My question is not listed here.

·My webmaster/tech has disappeared, what do I do now?
Specializing in taking over where others have left off, we have repaired and optimized many websites, systems and networks that have either broken or been left unfinished, often faster and cheaper than was originally planned.
Also, you can always contact our Customer Support, and we won't disappear.

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·How do I get rid of Pop-ups?
Popups, also known as Spyware or Malware, are actually caused by little programs, Worms and Trojan Horses, that typically come from websites or emails, and are often designed to take over your computer or steal information about you, while using the Popup window to distract you. The Malware needs to be removed properly and you need software to protect you from future attacks. Contact us for a quick and easy fix, free software included.

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·I need some support with using my computer.
We specialize in taking the time necessary to help you get the most out of your technology investment. From one-on-one training to setting up help desks and support services, we have the experience and knowledge in software, hardware and the constant changes in technology to keep you sharp, with no confusing jargon. Contact us to get started easily, free software included.

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·Why are your prices so low?
Why are everyone else's prices so high? Traditionally, people will use the mysterious nature of computers and technology to confuse and inflate budgets and invoices. We take the guesswork out by explaining everything in plain English, and only recommend top-quality hardware, software and services that you need at fair market rates - with no unnecessary extras or surprises. We want your business for life, so we give you 'mate's rates' and the best service from the start. Contact us to get started quickly and easily.

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LIMITED TIME OFFER: Computer 'Check-Up' only $85; includes:
Full hardware | software | virus | worm | popup | spyware check, OS upgrades as needed. [Per workstation; PC or Mac]

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